Home > Privacy statement

Privacy statement

Orchid Alley Kaua'i recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.OrchidAlleyKauai.com. If you have questions or concerns regarding this statement, you should contact us.

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Orchid Alley Kauai requests identifying information when you:
  • Place an order.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Participate in a rebate program, contest, or other promotional offer.
  • Request a SPECIAL SERVICE.
  • Request information or files from technical support or customer service.
In these instances, Orchid Alley Kaua'i will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time. What Orchid Alley Kaua'i Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Orchid Alley Kaua'i and will only be used by Orchid Alley Kaua'i to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information

Orchid Alley Kaua'i does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations.

Orchid Alley Kaua'i On-line Store

The Orchid Alley Kaua'i On-line Store is designed to give you options concerning the privacy of your identifying information. When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

Orchid Alley Kaua'i does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave http://OrchidALleyKauai.com, Orchid Alley Kaua'i cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.


At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies.

Policy Revisions

Orchid Alley Kaua'i may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed.

Contacting Us

If you have any questions about our privacy policy and/or the practices of our web site, please contact us.

Credit Card Security

We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies to provide a secure online shopping experience. When you choose to use our online shopping cart system, your personal credit card information will not be given to Orchid Alley Kaua'i.